Our organization was first accredited in 2018 following a lengthy process of re-evaluating our services to meet Accreditation Canada’s quality standards.
We resumed the process in December 2021, in preparation for Accreditation Canada’s second visit in June 2022.
We received the official results of the surveyors’ evaluation at the end of July 2022. It is truly remarkable to see how well we did in our 2022 accreditation exercise. With exemplary standing! To paraphrase one of the visitors, we came close to 99%! We are told that this is very rare.
Why do we deserve this honourable mention?
Because every member of the team is eager to learn, interested in doing better, dedicated to providing the best possible service to our customers. This is what made it possible to pass the accreditation with ease, serenity, transparency and professionalism. It was truly a pleasure for the management team to accompany the employees in the process.
It is now time for CAH to be really proud of the work we do day after day, and of the level of quality we have achieved together. Good practices are now in place. They took a lot of work to design and put in place, but we can all agree that they make the day-to-day more efficient and enjoyable.
While the challenge is to maintain these high standards in practice, we are confident that it will be a smooth journey from here on out.
In order to explain the role of Accreditation Canada, we created this timeline for our annual report 2022. (Click on the image to see an enlarged version.)
CLICK HERE to view the full report submitted in French by Accreditation Canada in June 2018. The 2022 report will be posted shortly.