Intervention and assistance services

Under this program, case managers put in place individualized care plans for adults living in Greater Toronto; the care plan is based on a formal standardized client assessment. Case managers help clients navigate the health and community support services system effectively so as to direct them to the appropriate services. Case managers help clients with the application process for social, financial, legal and immigration services. They may also provide counselling and escort clients to appointments. The ultimate goal of the program is to improve clients’ quality of life and maximize their independence.

Eligibility:

Adults 18 years of age and over

Hours of service:

Monday – Friday

8:30 a.m. – 5:00 p.m.

Location:

Client’s residence

33 Hahn Place
Toronto, ON M5A 4G2
(Parliament/Front)

Cost:

Free

For information, please contact Jean Tété at 416-365-3350 extension 242, Monday to Friday between 8:00 a.m. and 4:00 p.m.

or by email at jtete@caheritage.org

Sole provider of community support services in French in the Greater Toronto Area